FAQs

We accept PayPal, debit and credit Visa and Mastercard and American Express.

Yes, go to My account > My orders.

Yes, go to My account > My orders and click the Invoice button next to your order.

We supply our ebooks in PDF format which means they can be read on almost every device out there, including all Amazon Kindle, Microsoft Windows, Google Chromebook, Android, Linux, Apple iOS and Apple macOS devices. Please note: our ebooks are best suited for devices with screens larger than 10 inches / 25 cm (such as tablets, laptops, and iPads). They are not recommended for smaller screen devices, such as Kindles, as font sizes are fixed and cannot be adjusted.

A download link will be emailed to you immediately after you complete your purchase. You will need to be logged in to your John Harper Publishing account to download your ebook.

You can also download your ebook from your Downloads page.

Amazon provide a guide on how to do this here.

Yes, simply login to your account and visit the Downloads page where you’ll find all your purchased ebooks.

Yes, there are no limits to how many devices you can read your ebook on.

Yes, but your order number and partial order email address will show on every page.

This will depend on which PDF viewer / ebook app you are using. Most do support this functionality.

Yes, please contact us, letting us know the titles and quantities you would like, and we’ll get back to you.

If you know the email address you used when creating your account then you can reset your password here.

If you don’t know what email address you used then please contact us.